Frequently asked questions
If you have any questions that cannot be answered by the information on these pages, please contact us at mail@charityshops.org.uk and we will be very happy to help.
- Donating to charity shops Find out how to donate to charity shops, what to do with unusual items and what to do if you require a collection from your house or work.
- Volunteering in a charity shop Covering what you need to know about becoming a volunteer in a charity shop.
- Charity shops and the environment Covering how charity shops contribute to reuse, recycling, and helping the environment.
- Bogus collectors Covering bogus collectors, and what you can do about them.
- Charity shops - background information Covering the history of charity shops, how they operate and what donations they take. Complaints information can also be found here.
- Starting a charity shop Covering some of the key stages in setting up a charity shop.
- About the Association of Charity Shops Covering the Association itself, giving information on our aims and members.