Frequently asked questions
If you have any questions that cannot be answered by the information on these pages, please contact us at mail@charityshops.org.uk and we will be very happy to help.
- Donating to charity shops
- Volunteering in a charity shop
- Charity shops and the environment
- Bogus collectors
- Charity shops - background information
- Starting a charity shop
- About the Association of Charity Shops
Find out how to donate to charity shops, what to do with unusual items and what to do if you require a collection from your house or work.
Covering what you need to know about becoming a volunteer in a charity shop.
Covering how charity shops contribute to reuse, recycling, and helping the environment.
Covering bogus collectors, and what you can do about them.
Covering the history of charity shops, how they operate and what donations they take. Complaints information can also be found here.
Covering some of the key stages in setting up a charity shop.
Covering the Association itself, giving information on our aims and members.